Hall & Woodhouse Brewery Proton are reliable, efficient and prompt with their response in dealing with repairs and providing quotes to replace equipment that is deemed beyond economical repair. Read more…Doreen Smith Property Maintenance CoordinatorBusy Bees Busy Bees Nurseries have worked with Proton for many years. They provide a great service and are aware of the standards we as a company expect. Read more…Hayley Grantham Divisional Estates Hampshire County Council Proton understand our need for a quick turnaround, whether it be a service or new install. Read more…Sue Martin, Administrative Officer Catering Service Oldham Education Catering We have had Proton dishwashers fitted in our Primary and Special School kitchens. We have found this company and our Area Rep Steven Rodgers to be highly professional, exceptionally reliable and the machines themselves have exceeding all our expectations. The back-up service which is offered is excellent. I would highly recommend this company and products for use in the Education Catering Sector. Anne Burns Catering Manager Caring Homes We at Caring Homes have used Proton’s commercial dishwashers for numerous years, without complaint. Evidence shows that Proton run a very quick service and are extremely efficient at following up with repair quotes. Their engineers are polite and professional. They are a great company who go the extra mile! Adrian Parker Facilities Manager Orchard Care Homes Orchard Care Homes has been running and managing care homes across the UK for over a decade, currently operating over 40 sites with up to 2300 residents in our care. We have used Proton for the majority of our Dishwasher services for 5+ years and see no reason to consider changing. We continue to choose Proton for our equipment and maintenance due to their excellent response to any call out and great communication. They keep things simple and hassle free and Proton have limited issues at sites, reduced delays with installs and have helped maintain kitchen standards. We would definitely recommend Proton to other businesses – they are one of our most trusted contractors. Rob Hirst Purchasing and Helpdesk Manager ×Busy Bees Nurseries Busy Bees Nurseries have worked with Proton for many years. They provide a great service and are aware of the standards we as a company expect. During our time working with Proton, they have always provided a friendly and professional service. They have at times gone above and beyond to support our sites with same day attendance and, if required, ordering parts when needed directly to site.Busy Bees tend to use the same Proton Washrite X700A or W1400A dishwashers at our nurseries. Proton are always happy to provide surveys and site visits when upgrading and offer a full detailed description of the works required.The Proton team have a great knowledge of the product, which assists our helpdesk team and helps them with how to move forward with orders. Busy Bees have a great relationship with the team at Proton – Jade, Scott, and Richard are always there to help our team resolve any queries we have.Proton have quick turnaround times and feedback on Proton is also positive from our nursery sites. I’m excited to move forward with Proton in 2019 and continue the strong relationship we have with the team.The issues we have with the dishwashers can vary from site to site, but can relate to site maintenance and knowledge of the dishwasher. Proton have sent help documents and maintenance posters to site to help staff keep the dishwasher operating at a good standard. This is also followed up by preventive maintenance visits twice a year from Proton engineers.I would recommend Proton to any business by stating their communication is on point – their understanding of our business needs and supporting these is key to Busy Bees.Hayley Grantham Divisional Estates ×Hall & Woodhouse Brewery Proton are reliable, efficient and prompt with their response in dealing with repairs and providing quotes to replace equipment that is deemed beyond economical repair. The lead time from receipt of my request for an engineer to attend is excellent, they always try to provide a same day response if possible, if not then definitely attend within 24hrs.I like that Proton communicate and update me regularly on the status of the repair and liaise with me regarding convenient access time to complete the necessary works.Communication is the key word, very important to us as a Hospitality Company that we have an ETA when possible and Proton are brilliant at this.I would definitely recommend them as a reliable, efficient and dependable company.Doreen Smith Property Maintenance Coordinator ×Hampshire County Council Hampshire County Council Catering Service provides school meals to approximately 500 schools and 12 commercial sites that offer catering and function services. From time to time we experience problems with our dishwashing equipment due to old age or the need for replacement sterilisers. We use Proton for all our dishwashing needs, whether it’s call outs for repairs or providing quotes for replacement equipment.As we are a very busy service and have a short period of time to provide meals and clean up before the school afternoon begins, we rely on quality equipment that can meet these targets.Proton understand our need for a quick turnaround, whether it be a service or new install – they always negotiate with other parties involved, such as electricians and other contractors and supply the relevant information to everyone.We would happily recommend Proton to other businesses. As the County Caterers, other Departments often ask for equipment advice and we have recommended Proton many times in the past.Sue Martin, Administrative Officer Catering Service